Item Warranty

ADVENTURE HARNESS 

We offer limited lifetime warranty on all Adventure harnesses for 1 year passed sale date. Please note that CHEW or BITE damage is NOT covered! You will be required to return product to us at YOUR expense for shipping. 

Covered under warranty:  

 - If plastic buckle breaks or plastics triglides break (Chewing or Biting EXCLUDED)

 - If stitching fails (again Chewing or Biting EXCLUDED)

NOT covered under warranty:

 - Cosmetic issues like staining on the webbing or  color fading and/or bleeding.

 - Rusting of metal D ring 

 - Any Chewing or biting damage

 

XBACK HARNESSES

We offer a 1 year warranty on all XBack harnesses both regular and hound style. These harnesses are typically put through a lot of wear and tear so we will cover them for up to 1 year after date received. We will cover any STITCHING fails. Please be aware that any CHEWING or DOG BITING damage is NOT covered! Items for warranty need to be shipped back to us at YOUR expense for shipping and we will gladly replace.

 

DOG COLLARS

We will cover any stitching fails on all collars for 1 year passed date received. We will NOT cover any damage from chewing or biting! We do NOT cover Rusted metal hardware, as collars are NOT meant to be submerged or left out to weather and should be thoroughly dried after washing. We do not cover any cosmetic issues like staining, color fading or color bleeding. *Please note that sometimes the bright colors can bleed - see our page about collar and harness care for some options to help keep this from happening* ALL items needing replacement under warranty will need to be shipped back to us at YOUR expense. Please make sure you put collar on correctly to avoid unintentional wear, as well as for the safety of your dog. 

 

DOG BOOTIES

We will cover any stitching fails on all dog booties for 30 days after items have been received. Booties that have any chewing damage are NOT covered.